The Goose House outline changes designed to revamp esports club

The Goose House

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Grassroots UK esports club and community, The Goose House (TGH), have outlined some internal changes including a newly created rulebook highlighting their principles and code of conduct.

In a press release sent to Esports News UK, The Goose House said: “To outline the changes that we’ve made internally to revamp TGH:

● “We’ve been hiring full-time and paid staff to ensure the community is not just run by volunteers, but those with an active and contractual duty to professionalise the community and ensure its healthy, secure growth.

● “We’ve introduced an anonymous complaints form that members can use when concerns arise. This form ensures transparency and accountability within our community.

● “We have newly created an all-encompassing The Goose House rulebook which solidifies our principles, code of conduct, and other essential guidelines. It serves as a clear roadmap for our community’s standards.

● “We have provided staff handbooks that outline expectations and procedures.

● “We actively seek input from our community through feedback forms – this ensures we stay informed.

● “We have hired a specific stream-team manager, to make sure the streamers associated with TGH are fully taken care of and have someone to address any questions or concerns.

● “We’ve implemented a formal investigation procedure for handling complaints, along with a comprehensive log to track any issues.

● “We’ve got a lot planned throughout 2024 and have already successfully completed one event. We have a new roster of streamers and influencers, all proactively working within the community. The Discord community is also at its most active state ever.”

A year ago, The Goose House were in disarray after several members left over accusations made towards former a co-owner.

In late October 2023, UK esports organisation Into the Breach acquired part of The Goose House. In a press release, Into the Breach said them and their founder Sam Cook own TGH, and that their previous owner (who faced the accusations) has no shares within the company.

Sam said: “We made these changes immediately as soon as ITB took ownership – it was naturally a condition of purchase that we make a variety of amendments to rectify prior issues.”

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